Frequently asked questions
What should I bring?
Most routes will only require you to bring a good pair of walking shoes (like running shoes, Tevas, or Chacos, or hiking boots) and a bottle of water (1 liter) and any important personal things you might need, e.g., inhaler, epi-pen...
What if it rains?
We lead our trips in any weather, be it rain or even snow, and we bring the proper gear to making hiking in this weather enjoyable. In the event that the trip becomes unsafe because of the weather, then we will cancel the trip and provide a full refund.
What if I have to cancel my trip?
Do not worry! We have upated our cancellation policy to be very flexible. If you purchase Booking Protection with your tour ($25) you may cancel upto 24 hours before your trip and receive a 100% refund.
What about COVID-19? Am I safe?
We are taking extreme messures to ensure that everyone is safe. This means we are heavily sanitizing our tour vehicles before and after each trip, we are constatnly checking our guides to ensure they are virus-free, and we are wearing masks to help prevent any possible spreading of the virus.
What do I wear?
What about bears?
Contrary to popular belief, black bears are kind creatures and are not out there to hunt you. They are very scared of humans and will avoid us. In the rare chance that you encounter a bear on your trip, your guide is trained to keep you (and the bear) safe.
Do I tip my guide?
Our goal is to make sure your experience in exceptional. If your guide acheives this goal, then we ask that your show them your appreciation. Our amazing guides are always thankful to receive a tip!